LBAN Logo
LBAN NigeriaLBAN Canada

Privacy Policy

Thank you for using Lulu, your companion for learning African languages. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application available on the Google Play Store.

 

1. Information We Collect

When you use Lulu, we may collect the following types of information:

  • Account Information: When you create an account, we collect your email address and password.
  • Usage Data: We collect information about how you interact with the app, including the languages you study, completed lessons, quiz scores, and chatbot conversations.
  • Voice Input: If you use speech-to-text features, your voice input is temporarily processed to convert to text but is not stored on our servers.
  • Audio Output: The text-to-speech feature allows you to hear chatbot responses. No voice data is stored from this feature.

 

2. How We Use Your Information

Your information is used to:

  • Provide and personalize the learning experience.
  • Track your progress and saved learning activities.
  • Improve our services based on usage patterns and feedback.
  • Send essential notifications related to your account or progress.

 

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share information only in the following circumstances:

  • With service providers who support our app operations (under strict data protection agreements).
  • If required by law or to protect the rights, safety, or property of Lulu or its users.

 

4. Data Security

We take data security seriously. Your data is stored securely using industry-standard encryption and access controls. Your password is hashed and never stored in plain text.

 

5. Your Rights and Choices

You have the right to:

  • Access and update your account information.
  • Delete your account and associated data at any time.
  • Control permissions related to microphone access (for speech-to-text).

 

6. Children's Privacy

Lulu is not intended for children under the age of 13. We do not knowingly collect personal information from children under this age.

 

 

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
dataprivacy@lotusbetaanalytics.com

Thank you for trusting Lulu as your language learning partner. 🌍